Delivery Policy

At House of Akshata, we are dedicated to ensuring that your orders are delivered safely and within the expected timeframes. Please find the details of our delivery timelines based on product categories and your location below.

  1. General Delivery Timelines

Delivery times vary based on your location and the type of product ordered: Domestic Orders (Within India) - Typically delivered within 5-7 business days after dispatch.

International Orders: Delivery may take between 15-20 business days, depending on customs clearance and local postal services in your country.

Please note that delivery times are estimates and may be affected by unforeseen circumstances such as customs delays, holidays, or other uncontrollable events. In such cases, we will keep you informed about the status of your order.

  1. Indian & Bridal Wear Delivery

Given the intricate craftsmanship involved in creating custom Indian and bridal wear, these orders require a longer production period:

Domestic and International Orders: All Indian and bridal wear orders will be dispatched within 8 to 10 weeks from the date the order is placed. This allows us to ensure that each garment is carefully designed and tailored to perfection.

  1. Indo-Western Pret Delivery

For our Indo-Western Pret collections, which are ready-to-wear and involve less customization, delivery times are shorter:

Domestic and International Orders: Indo-Western Pret orders will be dispatched within 2 to 4 weeks from the date of order placement.

  1. Order Updates and Tracking

You will receive a notification with tracking details once your order has been dispatched. This allows you to monitor the progress of your delivery in real-time. Please note that tracking updates may take 24-48 hours to reflect accurately.

  1. Unforeseen Delays

While we strive to meet the stated delivery timelines, delays due to customs clearance, weather conditions, or other unexpected circumstances may occur. In such cases, we will communicate any significant changes in delivery time to keep you informed.

For any inquiries regarding your order status, feel free to reach out to our support team at info@houseofakshata.co and we will be happy to assist you.